Privacy Policy

    Vaporin.com understands the need to protect your personal information and your privacy while online and has developed this policy with the most privacy possible.

    This Privacy Policy describes our practices regarding the collection and use of information throughout our website, located at www.Vaporin.com. By using the Site or obtaining any product or service through this Site, whether or not a transaction of any sort is conducting while visiting, you agree to the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site.

    We may from time to time update this Policy to reflect changes and/or other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Policy.

    Your Personal Information: The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at Vaporin.com. Following is some of the information we gather about our users.

    Information You Provide Us: When you register as a Customer online, registration form or newsletter request form or communicate with us via e-mail, letter, fax or phone, we receive and store the information you've provided.  This information is basic, including name, address, phone, fax, cell phone numbers, e-mail address, credit card number, and business information (if applicable).  We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.

    Further, when you use the Site to purchase a product or service as a gift, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient so that we can deliver the gift to them if requested.

    Third Party Vendors: In addition to collecting your information, we have third party vendors who will also collect your information in order to provide the products and/or services you've requested (e.g., credit card companies, fulfillment companies, call centers, marketing companies, and freight companies). In general, these companies are intermediaries acting solely to provide services related to your request. Most of these vendors have their own privacy policy to protect your information, and have access to personal information needed to perform their functions on behalf of Vaporin, but may not use the same for other purposes.

    We use cookies to obtain a variety of information that provides us details as to what product and information interest our visitors view the most. Cookies can also be used to protect your information.

    We also use non-invasive "cookies" and other tracking technologies to collect non-personally identifiable information which we then use to provide you with an easier shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser.  We can see what pages you click through, plus store items in your Vaporin Shopping Cart between visits. These cookies do not track other websites you might visit and they do not plant malware on your computer. Our non-invasive cookies simply make it possible for us to recognize your browser once you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. The "Help" portion of the toolbar on most browsers will instruct you on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether.

    Information from Other Sources: we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personalized data, think of it as a simple census form. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site were clicked by visitors. Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the general geographic location of the visitor’s point of connectivity. We then use this information in making modifications and improvements to the site to provide you the user with both a smoother and more efficient shopping experience.

    We might receive information about you from other sources and add it to our account information, which we use to communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by certain organizations; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers, and information from data providers.

    Please take some time to familiarize yourself with the different ways that Vaporin.com uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from Vaporin.com or independently.
    Non-personally identifiable information

    We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers to help them provide similar services.
    Personally identifiable information

    Vaporin.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to contact you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.

    Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud. We use industry standard encryption technologies, and all credit card / bank information submitted on this web-site is transmitted directly to our merchant bank and never stored locally on the Vaporin.com servers.

    Under NO circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from you. Any information we gain through our use of customer polls, surveys, cookies, session tracking, or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will immediately and will not attempt to sell on your information.  As we do with our own, we respect your privacy.

    From time to time, you may receive information from us regarding new features, new products and services and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings from Vaporin.com, please contact us.

    We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services and is limited to the intended purpose only.

    Information about our customers is an important part of our business, and we are not in the business of selling it to other companies. We share customer information only as described in this statement and with subsidiaries of Vaporin.com with controls that are either subject to this Privacy Notice or follow the practice at least as protective as that described in this Notice.

    All of our employees and partners are familiar with our security policy and practices. Your personal information is only accessible to a limited number of qualified people who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or Social Security numbers, is protected by encryption protocols, in place to protect information sent over the Internet.

    Vaporin.com seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and Vaporin.com’s servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimized by using responsible browsing habits such as the use of anti-virus software and similar protection measures.

    We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Protect against unauthorized access to your password and to your computer by signing off when you finish using a computer.

    Vaporin.com sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.

    Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Vaporin.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.

    Emails from Vaporin.com or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Vaporin.com. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.

    PLEASE NOTE THAT Vaporin.com and VAPORIN products are only sold to adult smokers of legal smoking age.

    Vaporin.com does not intentionally collect or solicit personally information from or about children or anyone under the age of 21. If we discover we have received any information from an individual under the age of 21 and in violation of this Policy, we will delete that information immediately. If you believe Vaporin.com has any information from or about anyone under the age of 21, please contact us at 1-888.572.8388

    If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at:

    Vaporin Customer Service
    3001 Griffin Road
    Fort Lauderdale, Fl 33312

    Or, Contact us by clicking here

    Vaporin.com is committed to top quality customer experience. We constantly review your feedback to find ways to improve and enhance your shopping experience. You can tell us what you think by sending us an email or contacting our customer care representative by calling toll-free 1-888.572.8388.

     

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